# Instirio

> Instirio is an e-commerce operations intelligence platform. Halia, the detection engine inside Instirio, reads Shopify, ShipStation, and Stripe order data to find every revenue leak, ranked by dollar impact. Aligned with SCOR, IEEE XES 1849, and ISO/IEC 25012. Free under $50K MRR.

## Product
- [Product overview](https://instirio.com/product/): Eight detection modules grounded in operations standards.
- [Halia engine](https://instirio.com/halia/): 37 detectors that find revenue leaks ranked by dollar impact.
- [Integrations](https://instirio.com/integrations/): Native connectors for Shopify, ShipStation, Stripe, Amazon, and more.
- [Pricing](https://instirio.com/pricing/): Free under $50K MRR; paid plans start at $49/month.
- [Security](https://instirio.com/security/): Read-only access, customer-controlled encryption, SOC 2 audit-ready.

## Concepts and definitions
- [Glossary](https://instirio.com/glossary/): SCOR, perfect order rate, drift detection, activity mining, 40+ ops terms.
- [Perfect order rate](https://instirio.com/perfect-order-rate/): SCOR-grounded formula and how to calculate it.
- [Real cost per order](https://instirio.com/cost-per-order/): What spreadsheets miss in true unit economics.
- [Activity mining](https://instirio.com/activity-mining/): Separating system vs human work in order timelines.
- [Drift detection vs dashboards](https://instirio.com/drift-detection-vs-dashboards/): Why KPIs miss the trends that matter.
- [Process mining for e-commerce](https://instirio.com/process-mining-for-ecommerce/): SCOR-grounded, SMB-priced.
- [Cross-platform aggregation](https://instirio.com/cross-platform-aggregation/): What no single dashboard shows.

## Operator playbooks
- [Build a carrier scorecard](https://instirio.com/carrier-scorecard/): Four metrics, data sources, QBR script.
- [Hidden 3PL fees](https://instirio.com/3pl-hidden-fees/): How invisible accessorial fees create six-figure surprises.
- [3PL SLA compliance](https://instirio.com/3pl-sla-compliance/): The fine print and metric games inside SLA reports.
- [Amazon Late Shipment Rate](https://instirio.com/amazon-late-shipment-rate/): Staying below 4% and keeping listings.
- [Stuck order detection](https://instirio.com/stuck-order-detection/): Why the 50-result filter cap hides leaks.
- [True cost of returns](https://instirio.com/true-cost-of-returns/): Restocking, reverse logistics, depreciation, LTV impact.

## Company
- [About Instirio](https://instirio.com/about/): Mission and team.
- [Case studies](https://instirio.com/case-studies/): Anonymized operator results.
- [Contact](https://instirio.com/contact/): Get in touch with the team.

## Optional
- [Privacy policy](https://instirio.com/privacy/)
- [Terms of service](https://instirio.com/terms/)
- [Full sitemap](https://instirio.com/sitemap_index.xml)