Reach a human, or talk to Halia. Halia v1.0 Contact

Reach a human, fast.

Pick the inbox that fits, sales, support, integrations, or press, and most replies land within one business day.

Response time
< 24 h
Email-based support, all tiers
Demo length
20 min
Live on your store data
Security disclosure
PGP &check;
security@instirio.com, coordinated
Pick a lane

Four ways to reach the right person.

No contact form, no triage queue. Each inbox is owned by the team that can actually help.

Sales & demos

Pricing, evaluation, multi-store deployments, procurement.

sales@instirio.com
Replies within 1 business day

Product support

Bugs, integration help, dashboards behaving unexpectedly, finding numbers you can’t locate.

support@instirio.com
Replies within 1 business day · severity-1 within 4h

Integrations & webhooks

Custom platform connectors, ERP wiring, webhook formats, API rate-limit questions.

integrations@instirio.com
Replies within 2 business days

Press & partnerships

Media, podcasts, co-marketing, joint events with platform partners.

press@instirio.com
Replies within 3 business days
Security disclosure

Found a vulnerability? Tell us privately first.

We follow coordinated disclosure. Email security@instirio.com with reproduction steps and proof-of-concept. We acknowledge inside 48 hours and ship fixes before the public CVE goes live.

PGP fingerprint and full disclosure policy live on the security page.

Open office hours

Or just book 20 minutes.

Skip the inbox entirely. Pick a slot, bring your store’s actual data, and we’ll find three patterns on it live.

Book a 20-min demo →

Free · No credit card · Read-only access · You keep the recording.